Volunteers Make a Difference

Volunteers play a vital role in helping us create a community where everyone has a safe and stable place to live. You can make a difference by working with clients in our shelters, with staff in our offices, on major annual events like the Telethon for Hope and the Big Fix-A-Thon. You can volunteer on your own or as part of a group. Some volunteers work on a weekly basis; others work on specific events or serve on our “on-call” list for periodic projects. A few positions require special background or training. Most require only time and a willingness to learn a few basics. Bring your passion, share your skills, and help us turn good ideas into good works.

Volunteer Positions

Playtime Assistants

Help make a difference in the life of a child who’s experiencing homelessness. Our Hyannis, Falmouth, and Cataumet shelters seek volunteers to help staff with playtime in a small-group setting. Shifts are generally 2-3 hours on weekday mornings or afternoons. Volunteers should be able to commit to a regular, weekly schedule (for example, every Wednesday morning). Volunteers should have childcare experience, enjoy working with kids of varying ages, and feel comfortable in a shelter setting.


Ever had to live without a car on Cape Cod? It’s tough! Drivers are needed to transport clients from our family shelters in Falmouth and Bourne to medical appointments, parenting workshops, and other important meetings. Volunteers use our agency mini-van (a 10-passenger automatic). Volunteers should have a valid Massachusetts driver’s license, a clean driving record, and feel comfortable working with people from a wide variety of backgrounds.

Shelter Assistants

Help provide staff and client support at our Bourne or Falmouth shelters. Duties include office tasks such as copying, filing, and preparing mailings; providing phone and front desk coverage during staff meetings; helping with housekeeping; and assisting clients in routine matters. In this fast-paced environment, you can make a difference by jumping in where you’re needed most on any given day. Volunteers in this position work a 3-4 hour shift on a regular, weekly basis (ex: 8:00-11:00 a.m. every Thursday). This position is best for those who are organized, communicate well, and feel comfortable working with families in stressful situations.

Office Assistants

Help departments in our main office with routine clerical/administrative tasks, such as copying, filing, data entry, and/or routine phone calls. These positions are usually 3-4 hour shifts, once a week, on a regular basis. By helping with routine tasks, you free up our staff to work on more complex matters. This position is a good fit for those who have strong organizational and communication skills, and excellent attention to detail.

Group Day of Service

Many community, faith, or school groups like to spend a day or even a few hours volunteering together. We have limited opportunities at our homeless shelters for groups to help with landscape projects, painting or even office tasks, but they all require advance planning. Please contact us well in advance so we can find an opportunity that best suits your group’s interest and availability.