Housing Assistance operates family shelters in cooperation with the Massachusetts Executive Office of Housing and Livable Communities (EOHLC). Families in Massachusetts apply for shelter through the Commonwealth with a central application.

To apply for family shelter:

  • Call the EOHLC Remote Assistance line at 866-584-0653
  • Visit EOHLC at the Department of Transitional Assistance Hyannis office
Tuesdays 9:00am-3:00pm
181 North Street, Hyannis, MA.
  • For more information on eligibility and applying, please visit the Massachusetts State Website.
Smiling woman carrying a child.

Once you are determined eligible, you will be placed in a shelter unit. The Commonwealth has a long-standing mandate of placing families within 20 miles of where they became homeless. If you are placed outside of our region due to lack of availability, talk with the shelter staff where you are placed to get entered onto the “20 Mile list” for a transfer.

Program Contact Information

Housing Assistance