ACO Case Management
More than a dozen housing organizations around the state, including Housing Assistance, collaborate with healthcare providers with the goal of improving participants’ health and housing stability as part of the Accountable Care Organization (ACO). The ACO case management program works in collaboration with the MassHealth Flexible Services Program.
How It Works
The idea is one-stop shopping: Community health care workers screen a client’s housing instability and insurance to see if they are an appropriate referral for the program. Eligible clients are then referred to an ACO such as Housing Assistance.
Who is Eligible?
MassHealth members who are placed in a participating ACO health center and express a housing concern or crisis may be connected to services. MassHealth members are encouraged to talk to their doctors or community health center to explore available options or supportive services to navigate their housing crisis. If you have MassHealth and would like more information, please contact your primary care provider to determine eligibility.
Falmouth Case Management
Residents who live in Falmouth and are currently experiencing housing instability could receive a referral to a Housing Assistance case manager to address their housing-related needs, thanks to a partnership with Falmouth Human Services. These needs include but are not limited to:
- Eviction concerns
- Rent arrears/owed utility payments
- Housing applications
- Adverse housing situations
- Currently residing in a temporary and/or unstable housing situation